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Kitchen Communication
Getting your orders to the kitchen as soon as possible is important for customer service. Vantage supports any number of kitchen printers which can be set to print tickets for either the whole order or only certain categories of item. Label printing is also supported, and our printers can sound an audible alert whenever a ticket comes through so nothing gets missed.
Of course, it’s also critical for your kitchen to keep on top of orders and avoid mistakes during periods of high demand. For this Vantage includes built-in support for kitchen displays (touch or non-touch), allowing your staff to clearly see what food needs preparing and how long it has been waiting. When combined with a touch screen staff are able to fully manage their displays, marking items ready as they are completed.
Superb 24-hour Support
In this industry, business doesn’t stop at 5pm, so neither does your support. With Vecsoft Vantage, you always have access to our helpful and knowledgeable support team, 24 hours a day and every day of the year. There’s no cost either – our support is fully included in the system price.
We don’t outsource our support to a generic call centre; every time you contact us you are speaking directly to the software development team which builds and maintains Vantage, so we know are always able to help you quickly and efficiently.
Industry-Leading Customisation
Every business is unique, and that means that no one system setup can be a perfect fit for everyone. We know this, and we’ve built up a reputation for adapting and customising our software for the exact needs of the client. Our EPOS software is built entirely in-house by our expert team of software developers, which enables us to offer an level of customisation unmatched elsewhere.
We always welcome suggestions for new features and improvements, and if your idea improves Vantage for the benefit of everyone, we’ll work with you to implement your idea at no cost!
Our most popular package for £16 /week includes:
15" Touch Screen System
Thermal Printer
Cash Drawer
Free 24/7 Support
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